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© 2020 -Crazy Camps - London Sports Academy Ltd 

ALL EASTER CAMPS ARE CANCELLED DUE TO CORONAVIRUS. REFUNDS HAVE BEEN ISSUED AND WILL TAKE UP TO 10 WORKING DAYS TO REACH CUSTOMER ACCOUNTS. 

Coronavirus - essential information

These are unusual times. Hopefully the information here will answer any parent questions, but if not, please contact us and we will do our best to answer any of your queries. 

What is Crazy Camps' position on running camps during the coronavirus outbreak?

We will run all of our camps, unless ordered by the government not to. We will take additional steps to minimise the risk of spreading the coronavirus infection in line with Public Health England recommendations and additional camp specific actions (see below).

What is Crazy Camps' cancellation policy?

  • As with all of our camps, we operate a no questions asked 100% refund on any cancelled bookings if 48 hours of notice is given by parents prior to the start of their booking.

  • Additionally, if a child is booked on for multiple dates, a booking can be amended and part refunded should a cancellation be requested. E.g. A parent cancels on Monday, the Thursday and Friday days are eligible for 100% refund.

  • Should any Crazy Camps camp be cancelled, a full refund will be given irrespective of the proximity to the start date. e.g. we are forced to cancel on the Sunday, all Monday and rest of the week bookings will be 100% refunded.

What will Crazy Camps do to minimise risk of infection?

  • All staff and children will wash hands thoroughly after every activity session, break and lunch.

  • NHS approved alcohol based hand sanitiser will be available and used by all staff and children throughout each day.

  • All equipment will be wiped with alcohol based wipes at the beginning and end of every session.

  • The daily briefing to all staff and children will set out expectations regarding contact and hygiene.

  • All staff and children will be tested at registration for fever and any person with an above expected temperature will not be able to attend the day. The person will not be able to attend the camp for a minimum 48 hour period and retested for fever should they return later in the holidays.

  • A 100% refund will be given for any child not able to attend the camp due to fever.

  • Activities will be amended to reduce contact with other people at the camp.